Privacy Policy

1. Who We Are

This Privacy Policy applies to Premier South Gate Insulation ("we," "us," or "our"), an insulation contractor located at 9518 San Carlos Ave, South Gate, CA 90280. We operate the website at southgateinsulation.com (the "Site"). If you have questions about this policy, contact us at info@southgateinsulation.com.

2. Information We Collect

Information You Provide Directly

When you fill out a contact form, request an estimate, or send us an email, you may provide personal information such as your name, phone number, email address, home address, and a description of the work you are requesting. We only collect what you choose to share.

Information Collected Automatically

When you visit our Site, we and our third-party service providers may automatically collect certain technical data, including your IP address, browser type, operating system, pages visited, referring URLs, and the date and time of your visit. This data is collected through cookies and similar tracking technologies.

Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to arriving. We use this information to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit, not your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

3. Cookies

Our Site uses cookies - small text files stored on your device - to improve your experience and collect analytics data. Cookies we use may include:

• Essential cookies - required for basic site functionality.
• Analytics cookies - used by Google Analytics to understand site usage.
• Form provider cookies - used by our contact form provider (Tally) to enable form submissions.

You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Site.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests.
• Schedule estimates and service appointments.
• Send you project-related communications.
• Improve our website and understand how it is being used.
• Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. How We Share Your Information

We may share your information with third parties only in limited circumstances:

• Service providers - we work with companies that help us operate our Site and run our business, such as our form provider (Tally), website hosting provider (Vercel), and analytics provider (Google). These parties have access to your information only to perform services on our behalf.
• Legal requirements - we may disclose information if required to do so by law or in response to a valid subpoena, court order, or government request.
• Business transfers - if our business is sold or merged, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiries, completing service work, and meeting our legal obligations. When we no longer need your information, we dispose of it in a secure manner. If you would like us to delete your information sooner, contact us at info@southgateinsulation.com.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you.
• Request deletion of your personal information.
• Opt out of the sale of your personal information (we do not sell it).
• Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us at info@southgateinsulation.com. We will respond within 45 days.

8. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have received information from a child under 13, please contact us at info@southgateinsulation.com and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, contact us: